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Change delivery address

Click on a shipment > Click on Change address

For Dutch shipments: Fill in postal code and house number. Our API will check the address and return it. By selecting accept, the system will change the address.

For Belgium shipments: Fill in postal code, house number, street name and city. There is no API that can autofill the address like for dutch shipments, so please double check if the new address is right. Via google.com/maps you can check the right address.

Please be guided by the following rules:

  • Changing country is not allowed

  • New addresses within 200 meters of the original address will still be delivered on the same day

  • New addresses outside 200 meters will be delivered on the next delivery day

The change address function also returns the impact on delivery date. If the delivery date changes, it will return the impact back to you.

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