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Welcome! In this quick start guide we take you through the steps to start shipping with Trunkrs, managing your shipments and managing your organisation within our new Shipping Portal.

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To make sure your shipment data is correct and usable for creating shipments, you will be shown a review window. In this overview you can see all the shipments that we are about to create for you. Any missing or incorrect data will be highlight in red. If you have red fields, you can simply add or edit data to these fields in this view, no need to go back and re-upload.

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Info

At the time of writing this your label print jobs - as we call them - are both being displayed in the top right corner of the application, as well as they will be emailed to the user that is hitting the print button.

Emailing the labels will eventually be deprecated.

Delivery details

Change delivery address

Click on a shipment > Click on Change address

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For Dutch shipments: Fill in postal code and house number. Our API will check the address and return it. By selecting accept, the system will change the address.

For Belgium shipments: Fill in postal code, house number, street name and city. There is no API that can autofill the address like for dutch shipments, so please double check if the new address is right. Via google.com/maps you can check the right address.

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Please be guided by the following rules:

  • Changing country is not allowed

  • New addresses within 200 meters of the original address will still be delivered on the same day

  • New addresses outside 200 meters will be delivered on the next delivery day

The change address function also returns the impact on delivery date. If the delivery date changes, it will return the impact back to you.

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GPS details of a delivered shipment

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